Frequently Asked Questions
September 25, 2018 - 9:51 amA list of questions
- “This software is being updated” in the Start Center / System Tray
- After installing Spybot, my PC is slow
- Are the found items really Rootkits?
- Are there any command line parameters that can be used?
- Are there any known compatibility issues?
- Bitdefender Threat Scanner.dmp
- Can I manually download updates for Spybot 2?
- Does Spybot – Search & Destroy Support Windows 8?
- Does Spybot conflict with other antivirus programs?
- Error Sending Request: Error message displayed when downloading and installing Spybot 2
- Failed to install Spybot 2 antivirus signatures (error -2005)!
- How can I get administrator rights under Windows Vista or Windows 7 / 8 / 10?
- How do I scan all user accounts on my PC?
- How do I check my Spybot edition?
- How do I disable Live Protection?
- How do I download Spybot – Search & Destroy 2?
- How do I enable Live Protection?
- How do I install my Spybot license?
- How do I install Spybot – Search & Destroy 2?
- How do I open Spybot with Administrator privileges/as an admin?
- How do I perform a System Scan?
- How do I perform Immunization?
- How do I reinstall Spybot 2?
- How do I remove the detected threats?
- How do I reset the hosts file?
- How do I restore previously removed files that are in Quarantine?
- How do I scan a file using File Scan?
- How do I scan a folder using the File Scan?
- How do I scan different drives on my PC?
- How do I schedule a System Scan?
- How do I schedule updates in Spybot 2?
- How do I stop Spybot scanning for tracking cookies?
- How do I undo Immunization?
- How do I uninstall Spybot – Search & Destroy 2?
- How do I update Spybot 2?
- How do I upgrade to the latest version of Spybot 2?
- How do I use the quarantine feature?
- How do I use the Temporary File Cleaner?
- How do I view previous scan results?
- How do I view Spybot Help?
- How do I view the Immunization log?
- How do I view the Quarantine log?
- How do I view the Spybot License Agreement?
- How do I view the update log in Spybot 2?
- How does the new update service work?
- How to change the language for Spybot
- How to configure Notifications
- How to create a bootable CD
- How to create a report?
- How to disable Spybot antivirus?
- How to disable the proxy?
- How to enable/disable non critical dialogs?
- How to enable/disable plugins?
- How to enable/disable system services?
- How to enable/disable System Services?
- How to exclude products from the scan?
- How to refresh the system whitelist?
- How to remove the system whitelist?
- How to renew my licence?
- How to restart the update service
- How to revert to a backup?
- How to start your system using Spybot’s Boot CD?
- How to switch to the free version?
- How to Uninstall Spybot 2
- How to update?
- How to use Scripting?
- How to write my own detection rules?
- I installed the program in English but it opens in a foreign language. How do I set it back to English?
- In which languages is Spybot – Search & Destroy available?
- Incomplete immunization: Items are still unprotected
- Is Spybot – Search & Destroy compatible with other resident protection?
- Is there any replacement for TeaTimer / Resident?
- No Updates Log Found/Hash Error
- Running Spybot and Windows Defender – Windows 10 (Error 577)
- Spybot – Search & Destroy Update Failed
- Spybot 2.5 Prompt – Post Windows 10 Spybot-install
- Spybot’s system scan freezes at Zlob.ZipCodec
- The detected items were not removed during the scan. How do I remove these items?
- The Live Protection System Driver could not be deactivated/uninstalled
- The System Scan button is greyed out
- The System Scan cannot be run, and shows three dots (…)
- The System Scan did not detect any threats on my machine. What can I do?
- What can I do if Spybot – Search & Destroy freezes during the scan?
- What does “Purge Old” do?
- What does Purge Selected do?
- What files do I need to update?
- What is “Partial” Live Protection?
- What is a System Scan?
- What is Advanced User Mode?
- What is Immunization?
- What is Live Protection?
- What is SDONACCESS.exe?
- What is Spybot Anti-Beacon?
- What is the File Scan?
- What is the immunization feature and what are the other permanent protection options?
- What is the Quarantine?
- What is the Repair Environment?
- What is the Start Center?
- What malware does Spybot +AV protect against?
- When I try to uninstall Spybot it says that the unins000.msg / unins000.exe file(s) is missing. How do I replace it?
- Which browsers does Spybot – Search & Destroy support?
- Why are some of my favourite internet sites blocked?
- Why choose Spybot Anti-Beacon?
- Why did the Startup Tools assistant dialog disappear?
- Why did the Whitelist link disappear (from the Start Center)?
- Why do I get a bad checksum error?
- Why do I need Spybot Anti-Beacon?
- Why do I need to Update Spybot 2?
- Why do I receive “Error retrieving update info file“?
- Why do I see “Internet protection: basic” in Spybot’s Start Center?
- Why do other spyware programs appear to find spies in Spybot – Search & Destroy’s directory?
- Why does SDCleaner/SDDelfile run on every startup?
- Why does Spybot – Search & Destroy also remove IE toolbars that seem useful to me?
- Why does Spybot – Search & Destroy flag changes in the Windows Security Center?
- Why does Spybot – Search & Destroy freeze when doing an update?
- Why does the immunization “not work”?
- Windows 10 Installation/Upgrade/Update Removed Spybot
- Windows Explorer crashes on right-click
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