The System Scan did not detect any threats on my machine. What can I do?

If the System Scan did not detect any items on your machine, it is possible that you have not installed all of the latest updates.

Please download and install Spybot’s latest definition updates:

  • Open Spybot – Search & Destroy by right-clicking on the Spybot icon and choosing the option to Run as administrator.
  • Click on Update
  • In the Update window, click Update. If this does not work, please see here for instructions on updating Spybot.
  • Once the update is complete, perform another scan with Spybot.

If Spybot – Search & Destroy still does not detect any threats on your PC, you can try performing a scan in Safe Mode using the instructions below:

  • Reboot your PC. As it is restarting, press F8 repeatedly until the boot menu opens.
  • In the boot menu, choose Safe Mode with Networking.
  • You can then open Spybot – Search & Destroy as an administrator in this mode and perform another scan.
  • Open Spybot – Search & Destroy by right-clicking on the Spybot icon and choosing the option to Run as administrator.
  • Go to System Scan.
  • Once you have scanned using Spybot, restart your machine through the Shutdown options.

Please see the following links for more information on entering Safe Mode:

Windows XP
Windows Vista
Windows 7
Windows 8
Windows 10

If Spybot still cannot detect or remove this threat, it is likely that you have a new threat or a new variation of a known threat.
We recommend consulting the malware removal section of our forum.

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