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Search & Destroy
Our team of malware analysts monitors the Internet 24 hours a day seven days a week...

The System Scan button is greyed out

May 30th, 2016

Cause:

If you have just installed Spybot, you may find that you cannot run a System Scan because the button has been greyed out.

Please see here for more information if you are using Windows XP or Vista, and the System Scan button appears as three dots (…).

Solution/Fix:

Spybot’s System Scan button will be accessible when a complete update has been carried out. This is done to ensure that users are scanning their system for all the latest malware and viruses we have on record.

Please see here for instructions if you are experiencing any issues downloading updates.

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FAQ Category: Known Issues, Spybot 2, Start Center, System Scan

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