Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\jlpafecglkplnaijkglfdmgilmnajeoc".
- The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Local Extension Settings\jlpafecglkplnaijkglfdmgilmnajeoc".
Make sure you set your file manager to display hidden and system files. If PU.Mindspark.TVHero uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,