Uncategorized » July 4, 2017: Manual Removal Guide for PU.SimpleStar.SimpleMalwareProtector

Manual Removal Guide for PU.SimpleStar.SimpleMalwareProtector

The following instructions have been created to help you to get rid of "PU.SimpleStar.SimpleMalwareProtector" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

  • pups

Description:

PU.SimpleStar.SimpleMalwareProtector is a ClamAV based scanner that identifies PC threats and PC vulnerabilities. The free version scans only for infections. If the user wants to clean all found threats, he has to buy an annual license for 35,69 EUR (status: June 2017). This is a subscription that is automatically renewed.

Links (be careful!):

: ttps://www.simplestar.com/simple-malware-protector/
http://www.simplestar.com/simple-malware-protector/eula/?showlic: 1&lang=en

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

  • Entries named "Simple Malware Protector_startup" and pointing to "?<$PROGRAMFILES>\Simple Malware Protector\SimpleMalwareProtector.exe? autolaunch".

Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

  • The file at "<$APPDATA>\SimpleStar\Simple Malware Protector\QDetail.db".
  • The file at "<$APPDATA>\SimpleStar\Simple Malware Protector\Settings.db".
  • The file at "<$COMMONAPPDATA>\SimpleStar\Simple Malware Protector\AddonSafelist".
  • The file at "<$COMMONAPPDATA>\SimpleStar\Simple Malware Protector\log.xslt".
  • The file at "<$COMMONDESKTOP>\Simple Malware Protector.lnk".
  • The file at "<$COMMONPROGRAMS>\Simple Malware Protector\Register Simple Malware Protector.lnk".
  • The file at "<$COMMONPROGRAMS>\Simple Malware Protector\Simple Malware Protector.lnk".
  • The file at "<$COMMONPROGRAMS>\Simple Malware Protector\Uninstall Simple Malware Protector.lnk".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\AppManager.exe".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\AppResource.dll".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\loading_withWhiteBG.avi".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\scandll.dll".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\SimpleMalwareProtector.exe.config".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\SimpleMalwareProtector.exe".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\smp.ico".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\tray.exe".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\unins000.dat".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\unins000.exe".
  • The file at "<$PROGRAMFILES>\Simple Malware Protector\unins000.msg".
  • The file at "<$SYSDIR>\smpnative32.exe".
  • The file at "<$WINDIR>\Tasks\Simple Malware Protector_ipm.job".

Make sure you set your file manager to display hidden and system files. If PU.SimpleStar.SimpleMalwareProtector uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

  • The directory at "<$APPDATA>\SimpleStar\Simple Malware Protector\Logs".
  • The directory at "<$APPDATA>\SimpleStar\Simple Malware Protector".
  • The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Malware Protector\signatures".
  • The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Malware Protector\updates".
  • The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Malware Protector".
  • The directory at "<$COMMONPROGRAMS>\Simple Malware Protector".
  • The directory at "<$PROGRAMFILES>\Simple Malware Protector\clamunpack".
  • The directory at "<$PROGRAMFILES>\Simple Malware Protector".

Make sure you set your file manager to display hidden and system files. If PU.SimpleStar.SimpleMalwareProtector uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

  • Delete the registry key "Simple Malware Protector" at "HKEY_CURRENT_USER\Software\SimpleStar\".
  • Delete the registry key "Simple Malware Protector" at "HKEY_LOCAL_MACHINE\SOFTWARE\SimpleStar\".
  • Delete the registry key "SimpleStar" at "HKEY_CURRENT_USER\Software\".
  • Delete the registry key "SimpleStar" at "HKEY_LOCAL_MACHINE\SOFTWARE\".

If PU.SimpleStar.SimpleMalwareProtector uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.