How to disable Spybot antivirus?

Several users have asked if it is possible to disable the antivirus component in paid editions of Spybot. This is not possible, but should not be necessary to fix any issues you may be experiencing with Spybot.

Common Issues:

  1. Spybot conflicts with another antivirus program:

    • If you are using another antivirus program that contains Live Protection, Real-time Protection or some equivalent, this could be conflicting with Spybot’s Live Protection and causing your issue.
    • You can avoid this by disabling Live Protection on either Spybot or your other antivirus program.
  2. Windows Defender is deactivated in Windows 10:

    • Windows Defender will be automatically disabled in Windows 10 if it detects another antivirus program on your PC. You can find instructions here for disabling Spybot’s Security Center Integration.
    • With this feature disabled, Windows will no longer see Spybot as an antivirus program and Windows Defender can be restarted after a reboot.
    • It is also recommended to disable Live Protection in either Spybot or Windows Defender if you do this, because Windows Defender also contains a real-time process scanner which can conflict with Spybot’s Live Protection.

FAQ Category: General, Known Issues, Live Protection, Spybot 2

Running Spybot and Windows Defender – Windows 10 (Error 577)

User of Windows 10 may have noticed that Windows Defender will stop running in Windows 10 when Spybot is installed.

Windows will disable this program if it detects another antivirus program on your PC in order to prevent conflict between the multiple antivirus programs installed.

The Free Edition of Spybot also falls into this category, because it contains antivirus components from the paid editions.

To fix this issue, please disable Spybot’s Security Center Service using the instructions below, as this will prevent Windows from detecting Spybot as an antivirus program.

  • Open Spybot by right clicking on the Spybot icon and click “Run as Administrator”.
  • Open Settings (Tick the checkbox next to “Advanced User Mode” if you do not see “Settings”)
  • In Settings, go to the System Services tab.
  • Here, click “Stop” beside the Security Center Service.

After disabling the service and rebooting your PC, Windows Defender should function correctly again when it is run.

However, the antivirus programs could now conflict and cause issues.

To avoid this with Spybot, please also disable Live Protection / Real-Time Protection in either Spybot or Windows Defender.

You can find instructions for disabling Spybot’s Live Protection here.


FAQ Category: Download & Installation, Error Messages, Internet Protection, Known Issues, Live Protection, Spybot 2, System Services

What is Live Protection?

Live Protection is Spybot’s Real-Time Protection.

This feature scans all programs/processes on your PC before they are allowed to run. This helps to prevent any infections or threats from being run on your system.

This also helps to keep to your PC clean from malware and is the 1st line of defense against malicious programs.

Live Protection is the new and improved version of the TeaTimer feature provided in Spybot 1.6 and earlier versions.

Live Protection is available in all licensed editions of Spybot.

Please see here for more information if you wish to enable Live Protection or disable Live Protection.


FAQ Category: Live Protection, Settings, Spybot 2

How do I disable Live Protection?

To disable Live Protection:

  • Open Spybot by right-clicking on the Spybot icon and clicking “Run as administrator”.
  • Click on the Live Protection status in the Start Center.
  • This will open the Live Protection Settings window.
  • Untick the checkbox beside “Scan all programs before they start”.
  • Click on “Show Live Protection Advanced Controls”.
  • Click on “Uninstall Live Protection”.

You may receive an error saying that “The Live Protection System Driver could not be deactivated/uninstalled. A reboot might be needed to completely deactivate Live Protection.”

You must restart your PC for the changes to take effect.

After your PC has restarted, Live Protection should now be disabled.


FAQ Category: Live Protection, Settings, Spybot 2

What is “Partial” Live Protection?

“Live Protection : Partial” means that Spybot’s Live Protection is installed, but is not scanning new processes on your PC.

It will still continue to scan any active processes that are open, but will not scan any new processes that begin.

You can set Live Protection to “partial” by unticking the checkbox beside “Scan all program before they start” in the Live Protection Settings window.

To get to the Live Protection Settings window:

  • Open Spybot by right clicking on the Spybot icon and clicking “Run as administrator”.
  • Click on the Live Protection status in the Start Center.

FAQ Category: Live Protection, Settings, Spybot 2

What is SDONACCESS.exe?

SDONACCESS.exe is the file that is related to Spybot’s Live Protection. This is the process that scans all programs before they start.

If you encounter errors with this file, it may be possible Spybot’s Live Protection is conflicting with another antivirus program on your PC.

In this case, we recommend disabling Live Protection, Real-time Protection or it’s equivalent in either Spybot or your other antivirus program.

Instructions for disabling Spybot’s Live Protection can be found here.


FAQ Category: Live Protection, Settings, Spybot 2

How do I enable Live Protection?

To enable Live Protection:

  • Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.
  • Run as Administrator

  • Click on the Live Protection status in the Start Center.
  • This will open up the Live Protection Settings.
  • If you see “Live Protection is not installed”, click on “Show Live Protection advanced controls”.
  • Click on “Install Live Protection”.
  • If you receive an error message saying “Live Protection System Driver could not be installed”, you will have to restart your PC in order to re-attempt the installation.
  • Once you have restarted your machine, please open Spybot.
  • You should see a dialog asking you whether or not to install Live Protection.
  • Click Yes.
  • Live Protection should now be enabled.
    • If you do not see this dialog, you will have to reinstall Spybot.

      • Before reinstalling Spybot, you must uninstall the old installation.
      • Please see here for instructions on how to uninstall Spybot.
      • Alternatively, you can run the Spybot installer, which will detect the current installation and offer to uninstall it.
      • Once you have uninstalled Spybot and restarted your machine the installation should begin automatically.
      • Spybot 2.4 can be downloaded from here.
      • If you are a licensed user, you can download your license installer from the original email that was sent to at the time of purchase.
      • If you do not have your license installer, you can request that your license be resent to you by filling in the form here.
      • During the installation process you should see a dialog prompting you to “Install Live Protection”.
      • Click “Yes”.

      If Live Protection is still not enabled, please go to the Live Protection settings in Spybot, and then click “Install Live Protection”.

      • When Live Protection has been successfully installed, you can then click “Activate Live Protection”.
      • Live Protection will then be enabled and actively protecting your PC.

      FAQ Category: Live Protection, Settings, Spybot 2

After installing Spybot, my PC is slow

This could possibly be caused by Spybot’s Live Protection.

This scans all programs before they start to prevent any infections or threats from entering your system.

The benefit of this is that it keeps your system free from malware and other harmful threats.

The downside is that Live Protection must scan all processes to keep your PC clean.

This can cause your PC to open programs much slower.

Please see here for instructions to disable Live Protection.

You must restart your PC for the changes to take effect.

After your PC has restarted, Live Protection should now be disabled.

If you have another AV program with real-time protection, you should disable either it or Spybot’s Live Protection as running both at the same time can cause them to conflict with each other.

Please see the following link which gives information running more than one AV program:
http://www.pcworld.com/article/2034141/one-antivirus-program-is-better-than-two.html


FAQ Category: Known Issues, Live Protection, Settings, Spybot 2

Does Spybot conflict with other antivirus programs?

If you are using another antivirus program that contains Live Protection, Real-time Protection or some equivalent, this could be conflicting with Spybot’s Live Protection and causing your issue.

You can avoid this by disabling Live Protection on either Spybot or your other antivirus program.

To disable “Live Protection” on Spybot, please do the following:

  • Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as Administrator”.
  • In Start Center, click “Settings” (tick the checkbox next to “Advanced user mode” if you do not see “Settings”).
  • In Settings, go to the “Live Protection“ tab.
  • Untick the checkbox for “Scan programs before they start”.
  • Click “Apply” and “OK”, and restart Spybot for your changes to take effect.

There is also a button for “Show Live Protection advanced controls” on this page. If you click this button you will see two options:

  1. “Uninstall Live Protection” (this may require you to reboot)
  2. “Deactivate Live Protection”

You can choose either of these.


FAQ Category: Known Issues, Live Protection, Settings, Spybot 2

The Live Protection System Driver could not be deactivated/uninstalled

In the Live Protection Settings, if you click on “Uninstall Live Protection”, you may receive an error saying that “The Live Protection System Driver could not be deactivated/uninstalled.”

If you encounter this error, a reboot might be needed to completely deactivate Live Protection.

You must restart your PC for the changes to take effect, even though you may still receive the error message.

When you restart your PC, Live Protection should now be disabled.


FAQ Category: Error Messages, Known Issues, Live Protection, Settings, Spybot 2

Is there any replacement for TeaTimer / Resident?

With each paid Spybot 2 Edition there is the new Live Protection available. This Live Protection monitors every process created or running on your system and scans each process. Malicious processes are blocked even before they start. If you have another antivirus engine running you can choose to disable Live Protection.
Live Protection allows the user to choose to run or suppress any starting process.


FAQ Category: Live Protection, Settings, Spybot 2

Is Spybot – Search & Destroy compatible with other resident protection?

Usually there are no problems with the compatibility.

If you also plan to use the Live Protection of Spybot +AV together with your already installed antivirus software, you might experience a decrease in system speed.
In general we recommend to run only one AV solution.


FAQ Category: General, Live Protection, Settings, Spybot 2