Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$SYSDIR>\viewlog.exe".
Make sure you set your file manager to display hidden and system files. If Win32.Emot uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "viewlog" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
- Delete the registry key "viewlog" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
- Delete the registry key "viewlog" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,