The home of Spybot-S&D!

FAQ - Frequently Asked Questions

How-to's

General questions

Why is Spybot-S&D so fast?

How can I contribute to the cause?

Where are features like the Tools or Settings section?

What is blindman.exe for?

Who is the Most Wonderful Girl On Earth?

Are there any command line parameters?

Do I need this FAQ?

I have two installations on my hard disk. Can I scan both at the same time?

Is Spybot-S&D compatible to WinPE/BartPE bootable CDs?

Which browsers does Spybot-S&D support?

Is Spybot-S&D compatible with other resident protection tools?

What is the immunization feature/SDHelper?

Updates

What files do I need to update?

The integrated update is not working. Are there any solutions for this?

When updating, why do I get an error message that the "update is forbidden" / "bad checksum!!!"?

Why does Spybot-S&D freeze up on update?

Why do I get a Socket Error?

Detections

Why does Spybot-S&D also remove IE toolbars that seem useful to me?

Why do other spyware programs find spies in Sypbot-S&D's directory?

Why can't I remove the Sti_Trace.log (or SchedLgU.txt) file?

Why do I receive ads titled 'Messenger Service', although Spybot-S&D can't find anything?

Why does Spybot-S&D find so many Spyware installers / how is that Download directories setting used?

Why do other anti-spyware applications detect so many more tracking cookies?

Why does Spybot-S&D not detect running processes?

Why does MS AntiSpyware complain that Spybot-S&D does add bad sites to the trusted zone?

Why does Spybot-S&D flag changes in the Windows Security Center?

Bugs and problems

Some of my internet programs have stopped working. What should I do?

Why does my network react very slowly after inserting the Hosts File?

Why does the immunization freeze?

Why are there some items left to immunize?

Why has the number of scanned items been reduced (and now searches for only a few items)?

What can I do if Spybot-S&D flashes and disappears immediately?

Why can I no longer access my IE settings?

Why does Spybot-S&D not scan network drives (shares)?

How can I disable the notifications popping up when a download was blocked (e.g. Avenue A, Inc., DoubleClick)?

Why are some products set to be ignored by default?

What can I do if Spybot-S&D freezes during scan?

TeaTimer

How do I edit the Black & White list in resident TeaTimer?

How do I disable the TeaTimer notifications?

What is the Resident TeaTimer?

Why does Resident TeaTimer terminate the application before asking?

Why is TeaTimer called TeaTimer?

Is there a solution for the graphic bug in the Teatimer notification window?

Error Messages

Why do I get the error message that there is a problem in Hijackers.sbi and I should look into the Include errors.log file.

Why do I get the error message "ws2_32.dll missing, EReadError"? / Does Spybot not run under Windows 95?

Why do I get the error message 'No Zip File specified' when I update or fix?

Why do I get the error message "framedyn.dll is missing"?

Why do I get the error message "Error during check"?

Why do I get the error message "No disk in the drive"?

Why do I get the error message "User abort"?

Why do I get the error message "services.sbs is missing"?

How-to's
How to make a backup How to temporary disable Spybot How to download Spybot How to exclude products from the search How to disable the proxy How to make a recovery How to enable the Select all button How to export the Startup list How to switch the language How to uninstall How to update