| Why does Spybot-S&D freeze up on update? | [link] |
Spybot-S&D can be freezed up if the servers are reacting very slowly.
This often happens the day new updates are released, when too many people try to download them at the same time.
But Spybot-S&D isn't really freezed up, it's just delayed.
There are a few solutions for this problem:
1. Wait a minute, it should be active again.
2. Select a different download location (After "Search for updates", you can select another mirror in the toolbar. Therefore click the small arrow next to UniDo (Europe) / SpybotSD.de (Europe))
This will do in most cases. The UniDO mirror, which is set as default, is making some problems these days due to heavy traffic. The EON server does pretty good, so try this one.
Please try again later.
Our next release of Spybot-S&D will avoid hanging in this situation and display a status dialogue during the waiting period. We're also working on adding more download mirrors and on avoiding hangs due to attacks from the outside.
Information about updating is also available in our How-To section(including a screenshot):
Take a look at point 5 of this description that shows you how to select a different download location.
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