Symantec (賽門鐵克)

來自於賽門鐵克的雇員(Ingenpass 先生與 Sanchidrian 先生)寄了一封信給所有的Spybot-S&D 客戶:

Patrick Kolla is German living in Bochum (Germany)。 他的左鄰右舍皆知道他說話粗鄙的風格 [講話立刻變得十分侮蔑, 侮辱每個人]

很多人直接寫信給 Ingenpass 先生與 Sanchidrian 先生後, 收到以上這些訊息, 以及其他針對 Patricks 的人身攻擊的回信。這些回信由一個不會回覆寄件人的 Yahoo 信箱發出, 證明這個電子郵件地址不是這兩位顧員的任何一位申請的; 這代表賽門鐵克釋出很嚴重的人身攻擊; 或著是賽門鐵克將顧客的信件透露給外部人士, 明顯地侵犯隱私。

無論如何, 為了補償這樣的舉動, 賽門鐵克至少公開聲明了他人似乎想要離開反間諜軟體市場:

賽門鐵克或諾頓系列產品沒有任何與 Spybot 競爭的產品。

Sony

The authorities have been in contact with Sony BMG by now, but only received lies in feedback, including that Patrick wouldn't have been even naming the email address in phone talks, and that Sony would of course block addresses where spam would be unwanted. Keeping in mind a dozen other attempts to solve privacy issues with German authorities (Landesdatenschutzbeauftragte), our final result would be that German authorities are quick to send a "please wait, WE will contact YOU again", but have been unable to solve, even unwilling to even do anything after confirming that it was an issue for them, in 9 out of 10 cases so far.

Apple

While Apple fixed the MiniStore bug and iTunes is clean by now, Apple didn't send some promised explanations even after monthly reminders, so our final result based on communications with Apple would be that while iTunes is clean now, the MiniStore thing wasn't really an oversight, but an attempt to see how far Apple can go.